The team at JCS Technology have been investigating and resolving product failures for many years. This experience allows us to recognize indicators of failure and follow these leads to their possible root cause. We can help you to define the problem and recommend solutions.
A product failure may include premature breakage, discoloration or even an unexpected odour.
Before we begin, it is useful to know if this failure is a new occurrence or has been an ongoing issue. A sample of the "good" vs. "bad" product may be sent to us, but onsite investigations are also an option.
This detailed examination of failed components can ensure corrective action is effective